Get rent and service charges paid, without the monthly chase
Kravia handles invoicing, reminders and legal collection in one flow, across every tenancy and every association you manage. Higher recovery, far less manual follow-up, and a tone residents don't resent.
Start with the one you actually manage.
Service charges and rent recover in completely different ways. Jump to the argument that applies to you.
Property managers & housing associations
- Monthly service charges across housing cooperatives and condominium associations
- A statutory claim on the unit stands behind the debt
- High resolution rates, and liquidity protected per association
Landlords & rental operators seeking improved cashflow
- Rent across tenancies, due the same day every month
- No statutory claim, so speed does the work instead
- Arrears kept short and the tenancy kept intact
In property, late payments are personal.
You'll deal with these residents and tenants for years, so chasing them feels different from chasing a one-off invoice. Meanwhile a handful of unpaid units quietly drains an association's liquidity, and reminders don't run themselves across dozens of associations or hundreds of tenancies. The result: hours of awkward follow-up, uneven recovery, and relationships you'd rather not strain.
There's a better way to do this.
One flow, from invoice to paid.
- 01
Invoice
Send rent and common-charge invoices the way your residents prefer: automated, recurring, reconciled. Powered by Billecta billing, or straight from your existing system.
- 02
Remind
Gentle, on-brand reminders go out automatically the moment a payment slips. Most cases never need to go further.
- 03
Amicable collection
For the ones that do, we step in early and amicably, with empathy, deferrals and payment plans before anything escalates.
- 04
Legal collection
When it's warranted, we handle full legal collection in-house. No handoffs and no second vendor, and everything updates back in the system you already use.
All of it under one roof, in the same place you already manage your portfolio.
Collecting service charges for housing associations and property managers
Every association's arrears, handled without you filing a single case.
You bill service charges every month, across every unit, in every association you administer. A handful of unpaid units is enough to squeeze one association's liquidity, and you're the one who notices first.
Kravia automates the invoicing and the reminders, then recovers the rest through amicable collection and, where warranted, legal collection. Unpaid service charges carry a statutory claim on the unit itself, which is why these cases resolve at a rate ordinary invoices never do.
Billing that repeats itself
Monthly invoicing across every unit in every association, reconciled without anyone re-keying it.
Liquidity tracked per association
Each association's arrears stay separate, so a board sees exactly where its own money is and can take that into a meeting without assembling it the night before.
One view across every system
Your clients sit on different accounting and housing-admin systems. You still get a single overview across all of them.
Why service charges get paid.
Norway only- Ahead of the mortgage
- The lien ranks first, before the bank
- Up to 2G per unit
- Twice the national insurance base amount
- No registration needed
- It attaches automatically, nothing to file
- Forced sale possible
- Without the association first winning a court judgment
Both housing cooperatives and condominium associations hold an automatic statutory lien (legalpant) on each unit for unpaid service charges (felleskostnader). That legal backbone is why recovery here is structurally strong. Kravia works inside it, so the association protects its liquidity and the resident gets a fair, clearly explained route to pay.
Collecting unpaid rent for landlords and rental operators
Rent has no safety net. Speed is the one you build.
No statutory lien stands behind unpaid rent. Nothing is attached to the property, and no mechanism quietly recovers on your behalf. A tenant who didn't pay in March is still living there in April, and the arrears are simply bigger.
So timing decides the outcome, and most landlords lose it for ordinary reasons. Invoicing is manual, so it slips. Reminders wait on someone remembering. The first conversation feels awkward, so it waits a week, then another.
Acting fast means you get to act gently. A small debt can be settled without pressure. Leave it, and firmness is the only tool you have left.
- On the due date
Rent invoiced on schedule
Recurring rent invoices go out the way each tenant prefers and reconcile against the payment automatically. Powered by Billecta billing, or from the system you already use.
- Day 1
Reminders on day one, not week three
The first reminder is automatic and goes the moment the due date passes. Most tenants pay at that point and you never hear about it.
- Within days
Amicable collection while the sum is small
We step in early with deferrals and payment plans, within good collection practice. A tenant who can settle across two instalments usually will.
- Throughout
One view across every tenancy
Ten units or a thousand, you see who owes what and where each case sits, without keeping a spreadsheet of it.
Four tenancies or four hundred
There's no minimum portfolio and no per-unit licence, so a landlord with four flats runs the same process as an operator with hundreds. Kravia runs the follow-up either way.
Why property managers and landlords choose Kravia
You already do all of this. By hand.
Nothing below is new work. It's the same month you already run, as a process instead of a series of things somebody has to remember.
A second vendor takes the case. You answer a board's questions about a process you can no longer see.
One agreement, end to end. Reminder, amicable and legal collection all sit with us, and the case stays visible in your own system.
Service charges sit with one provider and rent with another — or rent never gets handed over at all, because a second agreement isn't worth setting up for it.
Both run in the same place. Service charges lean on the lien, rent leans on speed, and you don't manage the difference.
You make the money call yourself, to someone you'll still be dealing with in five years — so it gets made late, or not at all.
A third party handles it within good collection practice, with deferrals and a payment plan on the table before anything escalates. A resident stays a resident.
The statutory lien behind unpaid service charges applies in Norway.
Property teams already run on Kravia.
Kravia has been a stable and reliable partner for us. They have proven to be adaptable to our specific market segment, and together we have established excellent routines that effectively serve our customers' best interests.
Our office has been using Kravia for several years now and we are very happy with the collaboration. As a company that exclusively uses Tripletex, we are especially pleased with the seamless integration with Kravia's systems.
Kravia's solutions are perfectly tailored for accountants. They are fully integrated with the ERP system, making it simple for the payer to settle their account.
Getting rid of the time spent on reminders and debt collection is a relief—both for me and the customers. Kravia handles it in a professional manner. It's a win-win!
The integration with Kravia helps the housing associations we manage achieve a high resolution rate for the collection of common expenses. This strengthens our customers' liquidity and contributes to increased predictability for residents' personal finances.
We are very satisfied with Kravia – good communication, fast and solution-oriented answers, and clear feedback. The portal is well-organised and easy to use, and the integration with Tripletex saves us a lot of time. Through the partner program, we feel listened to and valued as a customer.
We recommend Kravia to all our customers because it's easy for both us and them. A debt collection solution that is fully integrated with the accounting system is a definite advantage, and our customers really appreciate being able to do everything in the same place they send their invoices. The processes with automatic transfer and bookkeeping of settlements also help us save time on a busy day. When the team at Kravia is also the nicest in the industry, choosing a debt collection partner becomes very easy!
What that looks like in numbers.
Already connected to the systems you run on.
Kravia plugs into your accounting stack and into property and housing-admin systems. Manage clients across several different systems and you still get one overview across all of them.
No cost to start. No risk to try.
Getting started with Kravia is free. We're paid through the fees and interest added during the collection process. Costs only arise on the small share of cases that reach legal collection or long-term monitoring, and only well after the due date. You keep more of what you're owed, and your residents always get a fair, transparent path to pay.
- 01Free
Free to start
No setup fee and no subscription.
- 02
Paid through the process
The fees and interest added during collection cover the work.
- 03Cost
Costs only if it escalates
On the small share of cases that reach legal collection or long-term monitoring.
Questions we get asked.
We invoice and remind automatically, then recover what's unpaid through amicable collection and, where it's warranted, legal collection. Unpaid service charges carry a statutory claim on the unit itself, which is why resolution rates on these cases run high.
Either works. We can contract with the managing agent across a whole portfolio of associations, or directly with a single association's board.
In both cases each association's cases and figures stay separate, so a board always sees its own position rather than a portfolio total.
The first reminder is automatic and goes out as soon as the due date passes. If the rent is still unpaid after that, amicable collection starts within days rather than after months of arrears.
With rent, timing is most of the outcome. A single month owed is a conversation. Four months owed is a sum many tenants can't clear at all.
That's the normal case. We handle the money conversation as a third party, within good collection practice, with deferrals and payment plans on the table before anything escalates.
Most cases resolve without the tenancy being affected. Acting early is what makes that possible: a small debt can be settled without pressure, and a large one usually can't.
Yes. There's no setup fee and no subscription, so a handful of tenancies costs the same to start as a few hundred. The invoicing and reminders run the same way at either size.
Nothing to start. We're paid through the fees and interest added during the collection process. Costs only arise on the small share of cases that reach legal collection or long-term monitoring, and only well after the due date.
That's the point of how we work. We collect with empathy and in full compliance with good collection practice: clear communication, deferrals and payment plans before anything escalates. Residents and tenants are treated as people rather than case numbers.
They can dispute the claim or request a payment plan directly through My Page. We pause and work towards a solution that's fair to everyone involved.
Where it's warranted, we handle legal collection in-house, within good collection practice, and everything updates back in the system you already use. The exact scope is agreed with you before anything escalates.
We connect to the accounting tools you already run on, alongside property and housing-admin systems. If you run several systems across different clients, you get a single overview across all of them.
See what calmer collection does for your portfolio.
Book a 20-minute walkthrough and we'll show you exactly how Kravia handles rent and service charges across the properties and associations you manage.
Would rather skip the call? You can become a client directly.